The Happiness Manager

The Happiness Manager is an individual who works towards creating a healthy and work friendly environment by focusing on Employee’s Happiness. The Happiness Manager (THM) understands that a happy employee in return would deliver his/her best for the organization. As humans aren’t we all drawn to everything that makes us happy?

If your answer is YES, you’ve answered the question about why the organization needs The Happiness Manager!

 

Why an organization needs The Happiness Manager?

10 simple reasons.

1: Happy people work better with others

2: Happy people are more creative

3: Happy people fix problems instead of complaining about them

4: Happy people have more energy.

5: Happy people are more optimistic.

6: Happy people are way more motivated

7: Happy people get sick less often

8: Happy people learn faster.

9: Happy people worry less about making mistakes – and consequently make fewer      mistakes.

10: Happy people make better decisions.

How will The Happiness Manager Function?

• Where Employee Relation is a sole HR role, THM will be a person the employee can share their grievances with by maintaining confidentiality.

• THM will focus on building trust amongst employees where the employees hesitate sharing with the Employee Relations HR, as it can have a negative effect on their performance evaluation.

• THM will not wait for the employee to approach but in turn approach the employee personally.

• THM will have a personality to match the designation that will help in positive approach to resolve problems.

• THM will create a balance between the employer and the employee, by sharing the organisation’s point of view about tackling every problematic situation.

Qualities of The Happiness Manager

• Cheerful: Smile, It is the best way to break the ice and connect.
• Remember Names: It strengthens the bond and strengthens personal bonding.
• Rapport Building.
• Strong communication skills with the ability to relate to people at all levels.
• Social and an extrovert.
• Good observation skill: be aware of the people around.
• Empathetic and Understanding: should be able to understand.
• Stress coping skill: Tactics to share and apply incase of stress and work pressure.
• Positive and optimistic approach: Ability to look at the brighter side of things.
• Problem solving abilities: Ability to focus on the solution and effectively tackle problems.

Role and Responsibilities of The Happiness Manager:

• THM will create a happy, positive and work friendly environment for the Employees, abiding the rules and regulations of the Organisation.

• THM will also ensure that the employees are being heard, understood and listened to.

• THM will help in Employee engagement and work on retention and happiness of the employees.

• THM will also hold happiness sessions.

• THM will deal with Employee’s problems when they occur, and manage employee relationships to achieve a happy and productive growth across the organization.

• THM will work with the HR team to review employee’s feedback and implement any required change.

   

  Author : Samantha Singhi ( @SamanthaSinghi )